Effective Jan 3, 2026

Privacy Policy

1. What We Collect We collect personal information necessary to provide our coaching services, including:

• Name and contact details (email, phone number).
• Booking history and payment records.
• Session notes (brief records to support your progress).

2. How We Use Your Information We use your information solely to:

• Facilitate your appointments and communicate with you.
• Process payments and issue invoices.
• Send you relevant resources or updates (only if you have opted in).

3. Storage & Security

• We store your data securely using trusted third-party providers (e.g., booking systems like Cal.com, payment processors like Stripe).
• We do not sell, trade, or rent your personal information to others.

4. Your Rights Under the New Zealand Privacy Act 2020, you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at rachel@openmindparenting.com.