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Effective Jan 3, 2026

Terms & Conditions

1. Nature of the Work Rachel Pierard is a certified PSYCH-K® Facilitator, not a medical doctor, psychiatrist, or licensed clinical psychologist. The services provided by Open Mind Parenting (including the Foundation Session, Impact Package, and Deep Change Package) are limited to the facilitation of PSYCH-K® processes for personal growth and mindset change.

2. Disclaimer While PSYCH-K® can be a powerful complement to medical or therapeutic treatments, it is not a substitute for professional medical advice, diagnosis, or treatment.

  • We do not diagnose, treat, or claim to cure ADHD or any other medical or mental health condition.
  • If you or your child are under the care of a medical professional, please continue to follow their advice.
  • Participation is voluntary, and you remain fully responsible for your own well-being and choices during and after sessions.

3. Booking & Payment

  • Payment: All single sessions and packages must be paid for in full at the time of booking unless a payment plan has been explicitly agreed upon.
  • Packages: Sessions within the Impact Package and Deep Change Package are non-transferable.
  • Currency: All prices are in New Zealand Dollars (NZD).

4. Cancellation & Rescheduling Your appointment time is reserved specifically for you.

  • Notice: We require at least 24 hours’ notice to cancel or reschedule a session.
  • Late Cancellations: Cancellations made with less than 24 hours’ notice may forfeit the session fee or one session credit from your package.
  • No-Shows: Failure to attend without notice will result in the session being forfeited.

5. Confidentiality Your privacy is paramount. All information shared during sessions is kept strictly confidential and will not be disclosed to third parties, except where required by New Zealand law (e.g., if there is an imminent risk of harm to yourself or others).

6. Technology Sessions are conducted online (via Google Meet/Zoom). Please ensure you have a stable internet connection and a private space free from interruptions. Open Mind Parenting is not responsible for technical failures on the client’s end, though we will make reasonable attempts to accommodate unforeseen tech issues.

Ready to make the shift?